Current Cost Support Forum

I have a Envir this with a very large difference in values​​.
Explaining the actual consumption is 70W and Envir is 160W, in the case of the actual consumption of 2000W Envir appears 3100W, but if the consumption hover Envir shows 0.

There will be a solution to this problem?

Yet another situation NetSmart (Bridge) sends information to the site 5 in 5 minutes, is a very extended so the graphic does not correspond to reality, there are conditions for NetSmart (Bridge) to send data to the site 60 in 60 seconds?

Could you be using a model designed for a different country, than you are in?

The wattage is calculated, based on how much current the clamp is measuring at it's country specific voltage. If the voltage is for a different country than intended then the calculation will be wrong.

For example....

240 Volts x 4 Amps = 960 Watts

120 Volts x 4 Amps = 480 Watts

Or you may just have a faulty unit.

Are you using an Optismart - have you got the correct setting for the number of pulses / kwh ?

@SaFeHeX My country is Portugal.

The electric current is 230V

As I understand it the unit works with 240V, how to make the device work with 230V?






@Andygodber Is the Envir corrent cost

@SaFeHeX My country is Portugal.

The electric current is 230V

As I understand it the unit works with 240V, how to make the device work with 230V?






@Andygodber Is the Envir corrent cost

There is very little difference in 230 or 240 Volt. Infact, the voltage varies quite a lot in most countries depending on the time of day. It would not be unusual to see anything between say 220 and 250 so a small difference is not the problem.

I noticed your Envir has price in cents but does it show Euros or Dollars?

At first i thought you might be using a European or UK model in America where there would be twice as much current used by an appliance for it's same wattage because the voltage is halved but that appears not to be the case. I'm struggling here trying to do the math on the effect but i think i have that right?

Therefore a European model being used in America would show twice as much wattage than the actual wattage because a current clamp would be getting twice as much current through it for the same wattage consumption, then the Envir would do the multiplication and show twice as much current than is actually being used.

It's a hard one to think about but that is where my thoughts were at.

Are you using a current clamp? I had assumed this, but as Andygodber says, maybe you are using an Optismart for the sensor?

Sadly i don't have any more ideas at the moment to be able to help any further so hopefully someone else here can help.

The euro is Envir (PT) €0.16 centimos


I am using the current clamp.

It seems that you are only using one CT clamp so you are only tracking 120 volts, why?