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Current Cost Support Forum • View topic - Bridge needs to unfreeze by itself

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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 23 posts ]  Go to page 1, 2, 3  Next
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PostPosted: Mon Jan 23, 2012 9:18 am 
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Joined: Mon Jan 23, 2012 9:11 am
Posts: 2
Hi,

My internet connection has heart palpitations once or twice a day but reconnects happily after a few seconds.
My CurrentCost bridge however is frozen until I get up into the attic to unfreeze it (turn power off then on).

As you can imagine I'm inclined to do that less and less and have gaping holes in the consumption profile.

Any answers?

:x


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PostPosted: Wed Jan 25, 2012 9:08 am 
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Joined: Mon Jan 23, 2012 9:11 am
Posts: 2
I guess what would do the trick, is a device that auto power cycles every ten minutes or so. That is to say, every ten minutes it turns the power off, then turns the power on immediately. If the device was frozen then it would unfreeze and reconnect. So I don't need to detect a frozen status per se, just force a power cycle. Anyone know anything for that? :)


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PostPosted: Thu Jan 26, 2012 3:34 pm 
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Site Admin

Joined: Fri Apr 15, 2011 11:10 am
Posts: 173
0watt when did you purchase your bridge. Latest bridges should reboot if posts are unsuccessful.


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PostPosted: Sun Jan 29, 2012 10:28 am 
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Joined: Sat Apr 16, 2011 1:10 pm
Posts: 328
Location: East Sussex
My new NetSmart went to Frozen during the night and did not recover or send an alert email :(

File comment: New One Failed During The Night
New One Frozen And No Alert Email.jpg
New One Frozen And No Alert Email.jpg [ 138.33 KiB | Viewed 16726 times ]


My old one had no such issue.

File comment: Old Bridge Was Okay
Old Bridge Was Okay.jpg
Old Bridge Was Okay.jpg [ 142.94 KiB | Viewed 16726 times ]


Automan.


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PostPosted: Sun Jan 29, 2012 8:16 pm 
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Joined: Fri May 27, 2011 5:24 am
Posts: 25
My bridge went offline at 4AM (PST) and a reset of the bridge did not help. When I switched the bridge to a different router port then it started working which is similar to the problems a couple of weeks ago.


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PostPosted: Tue Jan 31, 2012 12:19 am 
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Joined: Mon Apr 18, 2011 5:26 pm
Posts: 138
Location: Melbourne, Australia

_________________
Seeker
"The Truth is out there!"


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PostPosted: Tue Jan 31, 2012 4:59 pm 
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Joined: Sat Apr 16, 2011 1:10 pm
Posts: 328
Location: East Sussex
My one seems to have frozen again at 14:16 today :(

Automan.


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PostPosted: Tue Jan 31, 2012 6:45 pm 
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Joined: Tue Oct 04, 2011 6:10 pm
Posts: 37
Yes, mine too. Last update at 14:11.

Doing a search on pachube for 'Current Cost Bridge' by 'frozen' shows a total of 309:


Attachments:
CC_Frozen_20120131.PNG
CC_Frozen_20120131.PNG [ 37.97 KiB | Viewed 16654 times ]
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PostPosted: Tue Jan 31, 2012 6:47 pm 
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Joined: Tue Oct 04, 2011 6:10 pm
Posts: 37
And 326 live:


Attachments:
CC_Live_20120131.PNG
CC_Live_20120131.PNG [ 37.52 KiB | Viewed 16657 times ]
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PostPosted: Tue Jan 31, 2012 7:08 pm 
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Joined: Tue Oct 04, 2011 6:10 pm
Posts: 37
And 10 minutes later, ~100 bridges have suddenly become unfrozen, maybe CurrentCost is reading the forum again?


Attachments:
CC_Frozen_20120131a.PNG
CC_Frozen_20120131a.PNG [ 39.17 KiB | Viewed 16657 times ]
CC_Live_20120131a.PNG
CC_Live_20120131a.PNG [ 39.95 KiB | Viewed 16657 times ]
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