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PostPosted: Sun Jul 22, 2012 8:54 pm 
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Joined: Thu Feb 23, 2012 5:58 pm
Posts: 6
My CC bridge is "frozen" again and hasn't reported data for the past month.
I've tried reboots, etc. and still no joy.
The CC meter itself seems fine so the problem is with the bridge.
In the few years I've had this device, it has been pathetically worthless in reliability. It will work for a while, then stop. Sometimes it starts up again by itself but usually I have to go through the install process (and CC has to do something on their end).
I've even sent the thing to Florida to be "upgraded" but still having the same level of unreliability.

I've asked for help in several messages here but CC doesn't seem to respond.
Any alternatives to CC?


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PostPosted: Mon Jul 23, 2012 3:55 pm 
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Joined: Sat Apr 16, 2011 1:10 pm
Posts: 328
Location: East Sussex
In the USA you could ask Ted.

My one has also gone to frozen :(

Automan.


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PostPosted: Fri Jul 27, 2012 4:39 pm 
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Joined: Fri Jul 27, 2012 4:31 pm
Posts: 1
Hi Guy's,

If you send your bridge serial numbers to helpme@currentcost.com we will look in to
the issues for you.

I hope this helps.

Kind Regards
James


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