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new bridge ..no green light ..no power ?

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citrus

Post subject: new bridge ..no green light ..no power ?

Posted: Tue Oct 04, 2011 12:41 pm

Joined: Tue Oct 04, 2011 12:38 pm
Posts: 9

hi,

have a new bridge ... tried the power adaptor that came with it but no light

took the old enviR power adaptor and tried that ...no light

so i have a brand new bridge but no power light and when registered it has a big fat frozen.

have emailed current cost help this morning ... guess its a dud bridge ...

right ?

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citrus

Post subject: Re: new bridge ..no green light ..no power ?

Posted: Thu Oct 06, 2011 12:00 pm

Joined: Tue Oct 04, 2011 12:38 pm
Posts: 9

even adding network cables into the router/wireless access point ..no lights on the ethernet port or on the led light on the side ...

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currentcost

Post subject: Re: new bridge ..no green light ..no power ?

Posted: Thu Oct 06, 2011 12:02 pm

Site Admin

Joined: Fri Apr 15, 2011 11:10 am
Posts: 173

I'm running some tests over the next couple of days to work out why this is happening for some users. Bear with me, hope to have news by the start of next week.

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