Current Cost Support Forum

I have sent a mail to helpATcurrentcost and they have initialize my account, I have reregister my bridge and since I have a bad history and the dashboard indicate Frozen but I have some values KW/h, CO2 kg and £ and values are changing

thats strange

I got an email from CC today asking me to re register at Pachube and then reboot my bridge. Have done so but still frozen. ANother email to help@CC.

Received an email from CC:

they don't know what to do

Pachube have got my frozen Bridge up and running within the Current Cost Dashboard by reinstating the old api settings. Send them an email at support@pachube.com. Best not register directly on Pachube until the root cause is identified.

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Seeker
"The Truth is out there!"

After a lot list of problemes, my bridge is back

I have registered my prosmart bridge to pachube account, its posting to pachube OK (including IAMs), but CC website says 'frozen'.

Is it an either/or, i.e. if you register the bridge with pachube using your own account, it removes it from the CC account?

The feed is set to private in my pachube account, maybe if its set to public the CC website can then see data again?

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Seeker
"The Truth is out there!"

Thanks for the info Seeker. I have had a quick look at source for cc pages, I cant see the key you mention, can you recall where you saw it?