I have remove my bridge, my CC128 from my dashboard, have add it back.
same result it's Frozen
does current cost can help us ?
| Current Cost Support Forum http://currentcost.com/support/ |
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| Does opening up Pachube feed stop IAMs posting? http://currentcost.com/support/viewtopic.php?f=21&t=12644 |
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| Author: | Andygodber [ Tue Dec 13, 2011 5:31 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? [RESOLVE |
Advice from Current Cost was to delete from my.currentcost and re-add, which seems to have done the job, and I will confirm in 24 hours. There were some ACTIVATE buttons to press as well. The IAMs history data seems to be lost on CC, but not in Pachube. Also, looks like some small changes behind the dashboard now for IAMs - type of electricity/water/gas etc. |
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| Author: | mikepotts64 [ Tue Dec 13, 2011 11:24 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
I have a similar problem with help desk working on it over the last few days. [url =http://currentcost.com/support/viewtopic.php?f=21&t=12644] One forum thread[/url] suggests there might be a relationship between IAM data feed loss and switching the device pachube public view on in currentcost dashboard. |
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| Author: | gipelo [ Wed Dec 14, 2011 7:59 am ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
I have remove my bridge, my CC128 from my dashboard, have add it back. same result it's Frozen does current cost can help us ? |
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| Author: | Andygodber [ Wed Dec 14, 2011 2:10 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
| Author: | currentcost [ Thu Dec 15, 2011 11:02 am ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
Pachube have now applied a bug fix for this. If you are still experiencing issues with a frozen bridge or loss of IAMs following moving to the Pachube dashboard, then please email your serial number to helpme at currentcost.com. |
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| Author: | majones [ Sat Dec 17, 2011 9:56 am ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
My Bridge became frozen on Dashboard after registering it with Pachube. The advice from CC was to "reclaim" the Bridge within Pachube. I understood "reclaim" to mean delete, which I did, but I can't reregister on Pachube because it says the device is already "claimed". Meanwhile it remains frozen on Dashboard. So obviously I haven't reclaimed the Bridge within Pachube. Does anyone know how to do this? |
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| Author: | Andygodber [ Sat Dec 17, 2011 4:52 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
| Author: | mickess [ Sun Dec 18, 2011 7:20 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
I did exactly the same as majones and got the same result. I have emailed Current Cost for help. My dashboard shows 'frozen' and I cannot get Pachube back. Current cost say there is a fix on Pachube but what is it? It seems to me that there should be a topic on this forum from Current Cost that explains these things. |
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| Author: | gipelo [ Sun Dec 18, 2011 8:26 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
same problem as you
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| Author: | majones [ Wed Dec 21, 2011 2:12 pm ] |
| Post subject: | Re: Does opening up Pachube feed stop IAMs posting? |
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