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Current Cost Support Forum • View topic - Dashboard down?

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Andygodber
 Post subject: Dashboard down?
PostPosted: Thu Feb 09, 2012 9:12 pm 
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Joined: Tue Aug 16, 2011 7:59 pm
Posts: 71
Is it me, or Dashboard down (been so for a while)?
Feed going through to Pachube, but not on Dashboard, and it says 9/-2 IAMS configured instead of the normal 9.....

The standard power cycle of the bridge and EnviR has not worked.
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JetJackson
 Post subject: Re: Dashboard down?
PostPosted: Thu Feb 09, 2012 9:57 pm 
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Joined: Tue May 31, 2011 8:58 am
Posts: 27
Just checked. Its ok for me...
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Automan
 Post subject: Re: Dashboard down?
PostPosted: Thu Feb 09, 2012 11:14 pm 
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Joined: Sat Apr 16, 2011 1:10 pm
Posts: 328
Location: East Sussex
Likewise,

Seems Okay today...

File comment: Okay Today
OK Today.jpg
OK Today.jpg [ 162.23 KiB | Viewed 34805 times ]


Automan.
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craigski
 Post subject: Re: Dashboard down?
PostPosted: Fri Feb 10, 2012 11:39 am 
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Joined: Tue Oct 04, 2011 6:10 pm
Posts: 37
Andy - I think I'm seeing same as you. Feeds are OK into Pachube for past 24 hours.

CC Dashboard says 'frozen' status, no data for past 24 hours.

If I click 'previous' on the CC Dashboad the date goes from '10/2/2012' --> '01/1/1970'

IAMs section says '4/-2 IAMs setup correctly'

So if the bridge is posting OK to pachube, the issue must be between pachube & CC website???
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craigski
 Post subject: Re: Dashboard down?
PostPosted: Fri Feb 10, 2012 11:51 am 
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Joined: Tue Oct 04, 2011 6:10 pm
Posts: 37
I fixed the issue, after speaking to CC support:-

I did *NOT* reboot bridge, it was obvious the bridge was posting to pachube OK.

I 'cut' the device ID to clipboard, deleted device from CC dashbaord, then re-activated by 'pasting' the device ID.

I now see all data from past 24 hours on CC website.
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Andygodber
 Post subject: Re: Dashboard down?
PostPosted: Fri Feb 10, 2012 12:04 pm 
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Joined: Tue Aug 16, 2011 7:59 pm
Posts: 71


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