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No IAM section on cc dashboard http://currentcost.com/support/viewtopic.php?f=25&t=30391 |
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Author: | jives11 [ Sun Sep 30, 2012 3:08 pm ] |
Post subject: | No IAM section on cc dashboard |
In the last day or so I seem to have lost the IAM section of the dashboard. I can still see the graph for the whole house, but the graph that displays my IAMs is missing. Anyone else seen this ? |
Author: | Lunnydrency [ Sat Oct 06, 2012 5:37 am ] |
Post subject: | Re: No IAM section on cc dashboard |
Prompt reply, attribute of mind |
Author: | CrymnAnnoborn [ Sat Oct 06, 2012 6:04 am ] |
Post subject: | Re: No IAM section on cc dashboard |
The important answer |
Author: | Banana Jack [ Tue Oct 23, 2012 10:05 am ] |
Post subject: | Re: No IAM section on cc dashboard |
Yes, this has happened to me too since a few days ago. The only orange-headed sections I can now see on Current Cost Dashboard are the main section, Location, Devices and Settings. Does anyone know if I can do anything to fix it please? |
Author: | Banana Jack [ Tue Oct 23, 2012 3:18 pm ] |
Post subject: | Re: No IAM section on cc dashboard |
Rather than wait for a forum reply, I contacted with my device serial number and it turned out that my account had reverted to a free account because it had accidently been set up as a 1-year Pro account not the 2-year account I'd originally paid for. So it's working again for me now. jives11 (and anyone else who is affected by this problem); I would recommend ensuring that the same thing hasn't happened to you! |
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