Current Cost Support Forum

A support forum for Current Cost users, partners and developers. Covering hardware, software and web.
Site Announcements

The support forum is moderated Monday to Friday, UK time. To submit a support ticket, please email: helpme [at] currentcost .com

It is currently Mon Oct 26, 2020 6:03 am

All times are UTC [ DST ]




Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 2 posts ] 
Author Message
PostPosted: Wed Jul 18, 2012 5:20 am 
Offline

Joined: Wed Jul 18, 2012 5:11 am
Posts: 1
Hi,

I've just received and installed my device and bridge. Using the Dashboard, my device displays as Frozen, yet if I make the device public, I can see live data at: http://my.currentcost.com/device/68108

Please can you help me fix this please - or should I ask for my money back?

Cheers

Tim


Top
 Profile  
 
PostPosted: Thu Jul 19, 2012 10:41 am 
Offline
Site Admin

Joined: Fri Apr 15, 2011 11:10 am
Posts: 173
On the current cost dashboard, delete the device from within the devices panel. Then register the device again. That should re-issue the credentials and should fix the issue.


Top
 Profile  
 
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 2 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group