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Current Cost Support Forum • View topic - How to view second transmitter on dashboard

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jff6791
PostPosted: Wed Apr 25, 2012 3:49 pm 
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I added a second transmitter and pair of CTs' as Appliance 1 to my EnviR and can view both channels on its display. Can't figure out how to see the second channel data on Current Cost Dashboard.
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SeekerAfterTruth
PostPosted: Fri May 11, 2012 6:39 am 
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Location: Melbourne, Australia
Register it as a channel.

I assume you have a Netsmart 3--> 24? The basic bridge only provides for display of a single channel.

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jff6791
PostPosted: Sat May 12, 2012 1:31 pm 
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SeekerAfterTruth
PostPosted: Sun May 13, 2012 3:48 am 
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jff6791
PostPosted: Mon May 14, 2012 3:19 pm 
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I can't even view the live data for the appliance 1 channel on dashboard. It only shows up on the Envi display when selected. I tried pachube before but wasn't impressed with the graph. The time was gmt or something and scrolling the graph wouldn't show the data values like CC. It also froze out CC from accessing the bridge.
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SeekerAfterTruth
PostPosted: Wed May 16, 2012 3:22 am 
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Attachments:
Resistering IAMs.png
Resistering IAMs.png [ 179.98 KiB | Viewed 56277 times ]

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jff6791
PostPosted: Wed May 16, 2012 1:08 pm 
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I don't have that Channel tab on my dashboard. Just have ones for Location, Devices and Settings under the main tab with graph. Also, the second "appliance" isn't an IAM - its a separate transmitter with CT's on a dryer ckt in panel.
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SeekerAfterTruth
PostPosted: Wed May 16, 2012 3:30 pm 
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jff6791
PostPosted: Wed May 16, 2012 4:49 pm 
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Are you using any particular browser/settings that would make it look different than what I'm seeing (attached)
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SeekerAfterTruth
PostPosted: Thu May 17, 2012 1:37 am 
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I don't see your attachment. (Did you Click Display inline?).

The browser shouldn't matter unless it is very uncommon. I use IE9 and Chrome (and Safari on iphone) and it displays the same.

The problem will be with something in your account or device that is stopping the display. For example I don't have an optismart, so I don't see the meters section. Helpdsek should sort it out for you. Only took 3 days to fix my last problem.

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