| Current Cost Support Forum http://currentcost.com/support/ |
|
| Frozen - but still works on Public site? http://currentcost.com/support/viewtopic.php?f=8&t=28206 |
Page 1 of 1 |
| Author: | timhot [ Wed Jul 18, 2012 5:20 am ] |
| Post subject: | Frozen - but still works on Public site? |
Hi, I've just received and installed my device and bridge. Using the Dashboard, my device displays as Frozen, yet if I make the device public, I can see live data at: http://my.currentcost.com/device/68108 Please can you help me fix this please - or should I ask for my money back? Cheers Tim |
|
| Author: | currentcost [ Thu Jul 19, 2012 10:41 am ] |
| Post subject: | Re: Frozen - but still works on Public site? |
On the current cost dashboard, delete the device from within the devices panel. Then register the device again. That should re-issue the credentials and should fix the issue. |
|
| Page 1 of 1 | All times are UTC [ DST ] |
| Powered by phpBB® Forum Software © phpBB Group http://www.phpbb.com/ |
|