Current Cost Support Forum

New Download Mechanism - slow process
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Author:  Helius [ Wed Mar 20, 2013 11:48 am ]
Post subject:  New Download Mechanism - slow process

The new download mechanism looks like a real improvement, particularly as you can download data for IAMs as well as the primary channel. The question I have is why the process is so slow? With the old method, the data was downloaded immediately. At the moment it takes over 10 minutes for the download to become available even if it's only one day's worth of data. Can the response time be improved? I use the csv data daily but the length of time it now takes to get data is going to get wearing after a bit.

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