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 Post subject: Error in getting my data
PostPosted: Wed Mar 05, 2014 5:08 pm 
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Joined: Wed Mar 05, 2014 5:00 pm
Posts: 1
Morning to everyone!

I have been using my device for two years now and I haven't got any problem so far. I got my data during the first year and the next several moths but there are some specific time (from september to december) that I can't get any data. Does anyone know why? After december (including it) I have my data again as usual.

There is no issue of being disconnected (otherwise I would get my paper with 0 kWh as I got some times) so I don't know what is due to. I just try to donwload the files and it's frozen processing the information.


Thank you very much and sorry for my english :mrgreen:


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