Current Cost Support Forum

A support forum for Current Cost users, partners and developers. Covering hardware, software and web.
Site Announcements

The support forum is moderated Monday to Friday, UK time. To submit a support ticket, please email: helpme [at] currentcost .com

It is currently Tue Oct 27, 2020 8:03 am

All times are UTC [ DST ]




Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 
Author Message
PostPosted: Sun Jul 22, 2012 8:54 pm 
Offline

Joined: Thu Feb 23, 2012 5:58 pm
Posts: 6
My CC bridge is "frozen" again and hasn't reported data for the past month.
I've tried reboots, etc. and still no joy.
The CC meter itself seems fine so the problem is with the bridge.
In the few years I've had this device, it has been pathetically worthless in reliability. It will work for a while, then stop. Sometimes it starts up again by itself but usually I have to go through the install process (and CC has to do something on their end).
I've even sent the thing to Florida to be "upgraded" but still having the same level of unreliability.

I've asked for help in several messages here but CC doesn't seem to respond.
Any alternatives to CC?


Top
 Profile  
 
PostPosted: Mon Jul 23, 2012 3:55 pm 
Offline

Joined: Sat Apr 16, 2011 1:10 pm
Posts: 328
Location: East Sussex
In the USA you could ask Ted.

My one has also gone to frozen :(

Automan.


Top
 Profile  
 
PostPosted: Fri Jul 27, 2012 4:39 pm 
Offline

Joined: Fri Jul 27, 2012 4:31 pm
Posts: 1
Hi Guy's,

If you send your bridge serial numbers to helpme@currentcost.com we will look in to
the issues for you.

I hope this helps.

Kind Regards
James


Top
 Profile  
 
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group